At this stage products available are: Motor Vehicle insurance (Howden Wheels), Dwelling House / Residence (Howden Home), Travel Insurance (Howden Travel). More detail of the each coverage, please refer to each product below
At this stage, you may choose to either by credit card payment or bank transfer. Please email the confirmation to ensure payment is validated.
We use Veritrans as our payment gateway. The portal is secured by SSL provided by Trustwave technology which is the leading provider of information security solution. All payment by credit card has a 3D secure authentication.
Once your credit card payment is completed or bank transfer is verified, you will immediately receive confirmation of cover and payment receipt via email. The certificate and insurance policy shall follow also via email within 24 hours.
In respect of bank transfer, this should be completed within 6 hours from confirming online transaction. If you fail to transfer within 6 hours, we will automatically cancel the order and no insurance protection is provided.
You may repeat the order if required to purchase the insurance products online.
Most insurances are on annual basis (12 months period), except when there is specifically mentioned in the certificate or insurance policy schedule.
Your insurance is automatically valid upon completion of credit card payment or bank transfer validation.
You may cancel an insurance policy you bought online by sending request to [email protected] . Subject to the following conditions: -
If you require a non-online insurance products, or if you need further consultancy, you may contact our expert via email at [email protected] ,stating your name and number, we will contact you
In the process of online transaction, you should understand clearly what is and is not covered. Including if you are being proposed via email subsequently. If you have further queries, please send to [email protected]
Upon confirmation you will receive the list of approved garage (along with the insurance policy) and claim form. You may go directly to the approved garage and provide the completed claim form accordingly. You can refer the claim procedure manual.
You may contact us at +62 21 2939 4900 or you may send email to [email protected]
Howden Wheels is a Motor Vehicle Insurance which is a Protection of Your Value Vehicle directly caused by:
Main Covered: [Comprehensive / Total Loss Only]
Fire, including :
|MAIN EXTENSION AVAILABLE – Optional||ADDITIONAL BENEFIT – Included On “OTHERS”|
Any vehicle, but limited to private usage only – Excluding commercial Purpose
For Comprehensive, the maximum years is 25 years, while for Total Loss is up to 30 years. This applies for both Car and Motor Cycle
For the new motor vehicle, it will be referred to the purchased value of that vehicle, while for the used vehicle, it will be referred to the existing market based on brand, type and year made of your vehicle
2 Months before expiry, there will be a renewal notification send to your email. If you want to renew it, you can do the confirmation in the email that we send it to you.
A maximum of sum insured for Legal Liability coverage against any Third Party as set forth in the Policy
This indemnification shall constitute an addition of indemnity governed in paragraph (1) of this article.
Howden Home – Protection of Your value Residence (Building & Content) against any sudden & accidental damage which including but not limited any damage caused of:
MAIN COVERED :
ADD. BENEFIT: *) as per insurer each Insurer Extension Agreed to add.
Howden Travel is a Travel Insurance which is a Comprehensive Protection for you and beloved Family whilst traveling “Domestic & Overseas”. The main coverage includes: